Support

How long is data retained?

Our provided video player (used by our landing page URL and embed code) will by default send analytics data to our system. We show that data to you in the Analytics section of our video CMS dashboard. You can see graphs for how many views your videos have had, from where, and on what devices (amongst others).

We retain that data for at least 90 days.

In future we will let that amount of time be customisable. If you have specific requirements for your jurisdiction, please let us know. The other option is to disable analytics entirely as then we will have no data to retain about your viewers.

Updated: September 25, 2023