Support

Is the data realtime?

When someone watches a video on a landing page or embed code we provide you with, that video is played using our player. By default that sends analytics events into our system. It sends data about how many times the video has been watched, on what device/browser, and from what country, amongst other details.

We try and process those events within seconds. Upon doing so that data is then available for the reports we show.

Of course you will need to select the applicable date range: by default our reports end on the prior day to give a snapshot of the past week/month.

Due to load and circumstances out of our control with our backend providers sometimes there is a short delay before events are processed.

Updated: September 25, 2023